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Terms of service

Last updated : 12 October 2026

These terms apply to the use of the website www.nextekci.com and of our chat channels: WhatsApp, Messenger (Facebook) and Instagram. By using them, you accept these terms.

1. Who we are

NEXTEKCI is an Ivorian hatchery based in Agnibilékrou, Côte d'Ivoire (Ivory Coast). We produce and sell day-old chicks, as well as frozen chicken and rearing equipment. Our full contact details are at the bottom of this page.

2. Information on the website and in our messages

Prices, availability and rearing advice shown on the website or in our messages are indicative and may change.

An order is only confirmed after an exchange with our team, by telephone or on WhatsApp.

Sales are governed by our Terms of sale.

3. Our automated assistants

On the website ("Maria") and on WhatsApp, Messenger and Instagram ("Sandra"), automated assistants may answer common questions.

At any time, you can ask to speak to a member of our team: simply say so in the conversation, or call +225 05 44 83 27 79.

The assistants' answers do not replace the advice of a veterinarian for any question about the health of your animals.

4. Transport of orders

NEXTEKCI does not transport orders itself. We put you in touch with partner professional carriers serving our delivery routes.

You can also collect your order at the hatchery or have it picked up by your own carrier. Details are on the Delivery page.

5. Acceptable use of our channels

By using the website and our chat channels, you agree not to:

  • send unlawful, abusive or misleading content;
  • send fraudulent links, viruses or unsolicited advertising;
  • impersonate another person or company.

We may stop replying to, or block, an account that does not follow these rules.

6. Ownership of content

The texts, photos, videos, logos and documents on the website and our social media belong to NEXTEKCI or are used with permission. Any reproduction without our written consent is prohibited. You are, however, free to share a link to our pages.

7. Personal data

We process your data as described in our Privacy policy. To request the deletion of your data, see the Data deletion page.

8. Governing law

These terms are governed by Ivorian law.

9. Changes

We may change these terms. The online version prevails; the date of the last update is shown at the top of this page.

Contact us

Chat with Maria, your AI assistant