Data deletion

When you write to us on WhatsApp, Messenger or Instagram, we keep:

• the name displayed by the platform;
• the technical identifier the platform sends us;
• the content of your messages, including voice messages (transcribed into text) and the photos you send;
• your telephone number: on WhatsApp it is your identifier; on Messenger and Instagram, only if you give it to us.

To reply to you, call you back and follow up your chick orders. We neither sell nor rent your data.

Either:

• write "DELETE MY DATA" on WhatsApp to +225 05 44 83 27 79, or in a private message to our Facebook Page NEXTEKCI or our Instagram account @nextekci;
• or send an email to info@nextekci.com with the subject "Deletion of my data", stating the number or account you used to write to us.

We delete your messages and the corresponding customer record, then confirm the deletion to you.

Timeframe: 30 days at most after your request. A deletion request takes precedence over the usual retention period stated in our Privacy policy. Only information that the law requires us to keep (for example an invoice) may be retained, for as long as the law requires.

Deletion at NEXTEKCI does not erase the conversation from your own phone, nor from the WhatsApp, Facebook or Instagram services: you can delete it yourself in the app.